Get in Touch

Questions about memberships, trainers, payments, or gym services? We're here to help and respond quickly.

📍 Visit Ironside

Ironside, Nairobi
Open Monday-Sunday for members and staff-managed training sessions.

📞 Phone

+254 700 000 000
Available 7am-9pm daily

📧 Email

hello@Ironside.test
Responded within 2 hours

💳 Payment Methods Available

M-PESA, PayPal, Card (Visa/MC), Bank Transfer, and Cash Approval. All secure and encrypted.

✓ Quick Response Time

Most inquiries answered within hours. Member support is our priority.

Send a Message

We'll review your message and respond within 24 hours. Check your email for our response.

Frequently Asked Questions

How quickly does M-PESA activate?

M-PESA membership activates instantly after the STK is accepted and callback is received. No waiting time!

Can I change trainers?

Yes! You can switch trainers anytime by contacting admin. We want you matched with the best fit for your goals.

What if I need to pause my membership?

Contact us and we can pause for up to 30 days. Your membership will resume at the same level when ready.

Do I need a trainer?

No, trainers are optional. All memberships include gym access. Trainers enhance the experience but aren't required.

What payment methods work internationally?

PayPal, Card, and Bank Transfer work globally. M-PESA is Kenya-only. Choose what works for you.

How is my payment information secured?

All payments are encrypted with SSL. We never store full card details. Your data is safe with us.

Can I get a receipt for my payment?

Absolutely! All receipts and payment history are stored in your member dashboard for easy access anytime.

What if I have technical issues?

Email support@Ironside.test or call our tech team. We respond quickly to app issues and login problems.

Different Ways to Reach Us

📧

Email

hello@Ironside.test

Response within 2 hours

📱

Phone

+254 700 000 000

7am - 9pm daily

📍

Visit

Ironside, Nairobi

Walk-ins welcome daily

Need Help Getting Started?

Reach out to our support team today. We're happy to answer questions and help you choose the right membership plan.

Join Ironside Call Us
WhatsApp